Privacy Policy

For personal data processed through sachindia.in and direct business communications, the data controller is:

The information we collect depends on how you interact with us. It may include:

• Business and identity information: name, company name, job title and country.
• Contact information: email address, telephone number, WhatsApp number and business address.
• Order and transaction information: products requested or purchased, quantities, billing and delivery details, invoices, shipment information, transaction references and related commercial records.
• Enquiry information: product lists, part numbers, engine models, photographs, drawings, technical specifications and other material voluntarily submitted with an enquiry.
• Website and device information: IP address, browser type, device type, operating system, referring pages, pages visited, approximate location and similar technical information generated when you use the website.
• Preference and consent information: cookie choices, newsletter preferences and records of consent or withdrawal where applicable.
• Communication records: correspondence through forms, email, telephone, WhatsApp or other channels used to communicate with us.

Please do not send sensitive personal data unless it is genuinely necessary for a specific business or legal purpose.

Where GDPR applies, we process personal data only where a recognised legal basis is available.

Our website uses WooCommerce functionality to present products and support online commercial activity. When you place an order, initiate a transaction or provide details for fulfilment, we may process information such as your name, company, billing and delivery address, contact information, order contents and transaction information.

This information may be used to process and confirm the transaction, issue invoices, coordinate payment, prepare goods, arrange transport, provide customer service and comply with accounting, customs, taxation and other applicable legal requirements.

Where payment is handled by a bank, payment processor or other financial-service provider, that provider may process payment information under its own privacy terms. We do not require or intend to store complete payment-card credentials directly in ordinary website content.

When you contact us through a website form, email, WhatsApp, telephone or another communication channel, we use the information you provide to understand your request, identify products, prepare quotations, answer technical questions, communicate about orders and maintain appropriate business records.

Messages may contain information about engine models, products, technical drawings, photographs, part numbers, quantities, companies and destination countries. Please provide only information necessary for the enquiry.

Our website uses cookies and similar technologies for technical operation, storing preferences, measuring website usage and, where enabled, marketing or advertising purposes. Our consent-management system separates technologies into categories such as Functional, Preferences, Statistics and Marketing.

Technologies that are strictly necessary for the operation of the website may be used without optional consent where permitted by law. Statistics and marketing technologies are subject to consent where applicable.

You may accept, reject or adjust available cookie categories through the consent banner and may revisit your choices using the Manage consent control available on the website.

Detailed information about the cookies and services detected on the website is available in our Cookie Policy .

Depending on your consent choices and the website configuration active at the time of your visit, third-party analytics, advertising and social-commerce technologies may process information about how you interact with the site.

These providers may process identifiers, IP addresses, browser/device information, interaction events, referral data or similar online information. Their precise processing is governed by their own privacy terms and by the configuration active on our website.

Where you subscribe to marketing communications or where electronic marketing is otherwise permitted by applicable law, we may use an email-marketing service such as Mailchimp to manage subscriber lists and distribute communications.

Information processed for this purpose may include your name, email address, company details, subscription status and engagement information such as whether a campaign was opened or a link was selected, depending on the service settings.

You can unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or by contacting us. Withdrawal from marketing does not prevent us from sending necessary transactional, order-related or service communications.

We do not sell personal data. We may disclose information only where reasonably necessary for legitimate business, contractual or legal purposes, including to:

• website hosting, maintenance, security and technology providers;
• analytics, consent-management, email, advertising and communication-service providers;
• banks, payment processors and financial institutions;
• freight forwarders, carriers, couriers, customs agents and logistics providers;
• accountants, auditors, insurers, professional advisers and service providers supporting our business;
• government, customs, taxation, regulatory, judicial or law-enforcement authorities where disclosure is legally required or otherwise permitted by law;
• another organisation in connection with a legitimate corporate restructuring, merger, acquisition or transfer of business assets, subject to appropriate safeguards.

Service providers are expected to process data only for authorised purposes and subject to applicable contractual and legal obligations.

Sachdeva Engineers is based in India and conducts business internationally. As a result, personal data relating to customers, prospective customers and business partners may be processed in India or in other countries involved in the provision of our services, technology infrastructure, communications, logistics or commercial transactions.

Some third-party technology providers may also process or store data in multiple countries. Where applicable privacy law requires additional safeguards for an international transfer, appropriate mechanisms should be applied by the relevant controller or processor. These may include an adequacy decision, approved contractual safeguards such as Standard Contractual Clauses, or another legally recognised transfer mechanism where appropriate.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling contracts, managing customer and supplier relationships, responding to enquiries, resolving disputes and satisfying accounting, taxation, export, regulatory and other legal requirements.

Retention periods therefore vary according to the nature of the information and the applicable legal or business need. When information is no longer required, we may delete, anonymise or securely archive it in accordance with our operational and legal obligations.

Marketing information is retained until you unsubscribe, withdraw relevant consent, successfully object where applicable, or until we determine that continued retention is no longer appropriate.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security, website security tools, software updates, restricted administrative access and appropriate operational procedures.

No internet transmission, electronic storage system or security measure can guarantee absolute security. You should also use appropriate precautions when transmitting sensitive or confidential information electronically.

Your rights depend on where you live and which privacy law applies. Where GDPR applies, you may have the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of personal data in circumstances where the right to erasure applies;
• request restriction of processing in qualifying circumstances;
• object to processing based on legitimate interests, subject to applicable legal conditions;
• object at any time to processing for direct marketing;
• receive certain personal data in a portable format where the right to data portability applies;
• withdraw consent at any time where processing is based on consent;
• lodge a complaint with the competent data-protection supervisory authority.

These rights are not absolute and may be subject to statutory exceptions. We may need to verify your identity before fulfilling a request.

To submit a privacy request, contact info.sachindia@gmail.com .

Our website and commercial services are intended for businesses, professionals and adults seeking industrial and automotive components. They are not intentionally directed toward children, and we do not knowingly seek to collect personal data from children for commercial purposes.

If you believe a child has provided personal data to us inappropriately, please contact us so that the matter can be reviewed.

Our website may contain links to third-party websites, messaging services, social-media platforms, maps, payment services or other external resources. When you choose to use those external services, their own privacy notices and terms govern their processing.

We are not responsible for the independent privacy practices of third-party websites that are not under our control.

We may update this Privacy Policy when our website, technologies, business processes or legal obligations change. The revision date shown at the beginning of this Policy indicates the latest published version.

If a change materially affects how personal data is processed, we may provide an additional notice where required by applicable law.