Return & Refund Policy

1) Returns

Returns are accepted only in the following cases:

• Manufacturing defects (confirmed after inspection)
• Incorrect item supplied (wrong part number / model supplied by us)

Return requests must be raised within 7 days of delivery with clear photos/videos, invoice reference, part number, and engine model/series.

2) Non-Returnable Items

The following are not eligible for return or refund:

• Parts that are used, installed, altered, or tampered
• Custom / special-order items made as per customer requirement
• Damage due to improper installation, misuse, or external impact
• Normal wear and tear

3) Refunds

Once the returned product is received and inspected, and the claim is approved, refunds are processed within 7–10 working days.

Refunds are issued via the original payment method or via bank transfer, as applicable.

4) Shipping & Charges

• Return shipping costs are borne by the customer unless the error is from our side.
• Original shipping, customs duties, taxes, and clearance charges (if any) are non-refundable.

5) International Orders

For international shipments, customers are responsible for customs clearance, import duties, and local taxes. Delays or charges due to customs procedures are outside our control.

6) How to Request a Return

Please share the following details:

• Order / Invoice number
• Part number and engine model/series (e.g., Lombardini 3LD/4LD/6LD/15LD, Greaves 450/510/520/530/GL 435, Ape Piaggio)
• Photos/videos showing the issue clearly
• Delivery date and quantity affected

7) Contact

Last updated: January 2026